What is Mediation?
A safe, structured, and confidential process for talking
about  conflicts and disagreements

An opportunity to explore possible options and
solutions with the help of a neutral third  party
professionally trained in mediation

 A private and fair way for the people involved to make
decisions.

 An opportunity to heal and repair relationships
How Does Mediation Work?
During mediation, each person has a chance to speak about the issues.

Mediators do not take sides or make decisions for you.  They help you decide for yourself
how to resolve the situation.

When you reach a shared understanding and agreement, the specifics may be written
down so each person leaves with the same clear plan for the future.
Mediation is Not:
A substitute for an attorney or legal advise

Therapy or mental health counseling

A process that should involve young children

Appropriate for domestic violence issues
How Do I Get Started With Mediation?
Contact the Center for a confidential discussion with a staff member about your
situation.

We will contact the other person (s) to see if they are willing to participate in
mediation.

We schedule a mediation appointment that is convenient to everyone, generally in
the evenings.


About
Mediation
The Dispute
Settlement Center

101 South Grove Street
Hendersonville, NC
28792
(828) 697-7055
"Mediation was a
positive experience
during a very
stressful situation.  
Many thanks."

-mediation participant